At Hgs Hottubs, we believe that gambling should always be an enjoyable, entertaining experience — and never a source of stress, harm, or financial difficulty. While we are proud to bring you honest, in-depth reviews of Energy Casino and other platforms, your wellbeing always comes first. This page is here to help you stay in control, recognise when things might be going wrong, and find the right support if you ever need it. You are not alone, and help is always available.
Recognising the Warning Signs
Problem gambling can develop gradually, and it is not always easy to spot in yourself. The following signs may indicate that gambling is starting to have a negative impact on your life:
- Spending more money or time gambling than you originally intended
- Chasing losses — continuing to gamble in an attempt to win back money you have lost
- Feeling restless, irritable, or anxious when you are not gambling
- Neglecting work, family, relationships, or personal responsibilities because of gambling
- Borrowing money, selling possessions, or using savings to fund gambling
- Lying to friends or family about how much you gamble or how much you have spent
- Using gambling as a way to escape problems, stress, or difficult emotions
- Feeling unable to stop even when you want to
- Gambling having a negative effect on your mental or physical health
If any of these sound familiar, please do not ignore them. Recognising a problem early is one of the most important steps you can take.
Quick Self-Assessment
Take a moment to honestly answer these questions about your gambling habits:
- Have you ever gambled with money that was set aside for essential bills or living costs?
- Do you find yourself thinking about gambling frequently throughout the day?
- Have you ever felt the urge to gamble immediately after winning, to try to win more?
- Has anyone close to you ever expressed concern about your gambling behaviour?
- Do you feel a sense of guilt or shame after a gambling session?
- Have you ever tried to cut back on gambling but found it difficult to do so?
If you answered yes to one or more of these questions, we strongly encourage you to explore the support options listed further down this page.
Tools That Keep You in Control
Licensed UK casinos such as Energy Casino are required to provide a range of responsible gambling tools. These tools put you in charge of your experience. Here is a summary of what is available and how to access them:
| Tool | What It Does | Where to Set It |
|---|---|---|
| Deposit Limits | Caps the amount of money you can deposit daily, weekly, or monthly | Account settings or the Responsible Gaming section of the casino |
| Loss & Wager Limits | Restricts how much you can lose or bet within a set time period | Account settings or by contacting customer support |
| Reality Checks | Sends on-screen reminders at regular intervals showing how long you have been playing | Account preferences or responsible gaming settings |
| Cooling-Off Period | Temporarily suspends your account for a short period (24 hours to several weeks) to give you a break | Contact the casino's support team or use the self-exclusion menu |
| Self-Exclusion (GAMSTOP) | Allows you to exclude yourself from all UK-licensed gambling sites for a minimum of six months via GAMSTOP | Register directly at gamstop.co.uk — free and takes effect within 24 hours |
Strict 18+ Policy
Gambling is strictly for adults only. In Great Britain, you must be 18 years of age or older to gamble legally. All reputable casinos, including Energy Casino, are obligated by UK law and their UKGC licence to verify the age of every player before allowing real-money play.
Hgs Hottubs does not endorse, encourage, or condone underage gambling in any form. If you are under 18, please do not attempt to access any gambling platform. If you are a parent or guardian, we recommend using parental control tools such as Gamban or Net Nanny to help prevent minors from accessing gambling websites on shared devices.
Where to Get Free, Confidential Help
If you are concerned about your gambling — or about someone else's — the following organisations offer free, confidential support. You do not need to be in crisis to reach out:
- GamCare — gamcare.org.uk — The UK's leading provider of free information, advice, and support for anyone affected by problem gambling. Available 24/7 via phone and live chat.
- BeGambleAware — begambleaware.org — A national charity offering tools, resources, and a helpline to help people make informed decisions about gambling.
- Gambling Therapy — gamblingtherapy.org — An international service providing free online support, including live chat, forums, and one-to-one therapy sessions.
- NCPG (National Council on Problem Gambling) — ncpgambling.org — A key international resource with a helpline and directory of treatment services.
- Gamblers Anonymous — gamblersanonymous.org — A fellowship of people who share their experience and support one another in recovering from problem gambling, with meetings across the UK.
Our Commitment
Hgs Hottubs is committed to being a responsible voice in the online gambling review space. We only feature and recommend casinos that hold valid licences from recognised regulators — including the UK Gambling Commission — and that provide a full suite of responsible gambling tools to their players.
Our editorial team regularly reviews and updates our content to ensure accuracy, fairness, and player safety. We highlight responsible gaming features prominently in all our casino reviews, and we will never recommend a platform that we believe puts players at risk. If you ever have concerns about content on hgs-hottubs.co.uk, please do not hesitate to contact us — your feedback genuinely matters to us.
Gambling should be fun. If it ever stops being fun, please reach out. There is no shame in asking for help, and support is closer than you think.